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Operational resources

A guideline and policy recommendations for STBBI testing and linkage to care in British Columbia Provincial Correctional Settings

Organization: STBBI Pathways
Publication date: 2022
Format: PDF
Resource Type: Guideline or manual

The You Matter Project: Pathways to care for STBBIs. A guideline and policy recommendations for STBBI testing and linkage to care in British Columbia Provincial Correctional Settings Prior to this project, there were no publicly available STBBI opt-out or universal...

ACT Assessment of Online or Phone Service Options

Organization: AIDS Committee of Toronto (ACT)
Publication date: 2020
Format: PDF
Resource Type: Policy or procedure

ACT Assessment of Online or Phone Service Options: this document acts as a decision tree when exploring what platform/engagement option might work with a service user. Some of the considerations discussed in the tool include: access to private space, headset,...

ACT Online Programming Protocols (Zoom):

Organization: AIDS Committee of Toronto (ACT)
Publication date: 2020
Format: PDF
Resource Type: Policy or procedure

ACT Online Programming Protocols (Zoom): this document talks about the security of Zoom, and some of the group norms/guidelines to consider when running programming.  

ACT Online & Phone Counselling – Counsellor Checklist:

Organization: AIDS Committee of Toronto (ACT)
Publication date: 2020
Format: PDF
Resource Type: Policy or procedure

ACT Online & Phone Counselling – Counsellor Checklist: a step by step checklist to help counsellors ensure intake is completed with consent to use other platforms (such as Zoom or PrivacEmail), while also explaining the process to service users....

ACT Online Counselling Procedures for Individuals

Organization: AIDS Committee of Toronto (ACT)
Publication date: 2020
Format: PDF
Resource Type: Policy or procedure

ACT Online Counselling Procedures for Individuals: this document explores assessing suitability of online counselling, service limits, online sessions and appointment structure, and a range of other considerations when doing individual work through online platforms...

ACT Zoom Best Practices

Organization: AIDS Committee of Toronto (ACT)
Publication date: 2020
Format: PDF
Resource Type: Guideline or manual

ACT’s IT staff created this resource to help staff think through Zoom settings to help with privacy and setting limited controls to the host of the meetings.  

PIPEDA-PHIPA Canadian Public Information Compliance Guide (Zoom):

Organization: AIDS Committee of Toronto (ACT)
Publication date: 2020
Format: PDF
Resource Type: Policy or procedure

PIPEDA-PHIPA Canadian Public Information Compliance Guide (Zoom): This is the link to the confirmation that Zoom’s encryption meets ACTs privacy and confidentiality requirement under Personal Health Information Protection Act (PHIPA).

CATIE strategic plan 2020-2023

Organization: CATIE
Publication date: 2020
Format: PDF

OODP Substance Use Policy Guide Template for AIDS Service Organizations

Organization: Ontario Organizational Development Program
Publication date: 2020
Format: PDF
Resource Type: Guideline or manual, Policy or procedure

This Policy Guide & Template is intended to support ASO leaders to build successful policies and best practices that will enhance the capacity of our sector to meaningfully involve people with lived experience of substance use in the effective delivery of all ASO...

OODP Emergency Continuity Planning Assessment Tool

Organization: Ontario Organizational Development Program
Publication date: 2020
Format: PDF
Resource Type: Guideline or manual

Emergency continuity planning is the overall process of creating systems of prevention, response and recovery to deal with potential threats and disruptions to service delivery at an organization. In addition to prevention, the goal is to enable ongoing service...
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